Frequently Asked Questions
Where is Reliable Storage located?
Reliable Storage is located at 183 S Shiloh Road, Garland, TX 75042. We are on Shiloh between Walnut and Forest, just south of the DART tracks.
What are the office hours at Reliable Storage?
Monday, Thursday, and Friday from 10 am - 5 pm, but we are always available by appointment, just give us a call to set up!
When can I access my storage unit at Reliable Storage?
Access your unit 7 days a week from 5:00 AM to 10:00 PM.
Does Reliable Storage offer flexible lease options?
We offer flexible lease options at Reliable Storage. Store with us month-to-month without any unfair commitments or contracts.
What are climate-controlled units?
Climate-controlled units protect your belongings from any damage from intense temperatures and humidity. These units are air-conditioned and heated to ensure the best protection. No mold, mildew, rust, corrosion, and other possible damage. Our climate controlled units are on our second floor, there is a lift equipped with a cart and dolly to make move in simple.
How do I pay my Reliable Storage bill?
Pay your storage bill online using a debit or credit card. You can also stop by the office during normal business hours and pay your bill in person, or mail a check or money order. No cash please.
What documentation do I need to rent a unit at Reliable Storage?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
Does Reliable Storage sell storage supplies?
We sell locks, boxes, tape and other moving and storage supplies. Everything we offer is competitively priced.
I’m ready to rent a unit at Reliable Storage. How do I get started?
Rent a unit on our unit prices page within minutes. Give us a call if you have questions about the online rental process.